We Help Leaders Make Better Decisions - Carl Arnold
Howdy, howdy everyone, Tad Stephens on the Micro Success Secrets Podcast, where we focus on business psychology and marketing and how you can use that in your business daily and long term. today talking with Carl Arnold, whose purpose is to build and help a diverse community of friends, families, friends and families achieve happiness through knowledge, life experiences, humor, and music.
He's a results oriented, decisive business adviser and entrepreneur with a proven track record of increasing sales and growing bottom lines, while establishing operational improvements to drive productivity for clients and stakeholders. He has a passion for creating successful businesses and leadership transformations exclusively with owners of small to midsize companies. Carl, how you doing?
That's that was a mouthful. All right. Well, super well, I'm always start with this question. Hey, how are you doing? By the way? It's a joy to be on here with you. Oh, I'm doing great. And looking forward to this. In fact, I've been looking forward to this one. And so I'm glad we're getting it done now.
One of the things I like to start with is, and this is a hypothetical, if you could go back in time, and you could change one decision you made business life combination, little bit about First off, would you change it? And if you would change it, what would you change it to?
That's kind of interesting. You know, I think one of the decisions that I would probably redo is, when I, I sold my business back in 1998. And when I sold it, I had another business, and that was hotels on the contract basis for the airlines. And so I had this big chunk of cash. And what I did is I had always heard that invest in your own business, invest in something, you know, don't just give it to a stockbroker or somewhere? Well, I think I would have been better off studying and figuring out who the top stock brokers are out there.
That was probably one of the biggest learning lesson for me. Yes. And I have experienced the similar thing. So I i understand that advice. Personally. We had a situation where we lost a huge client. And we didn't we didn't do that we didn't find we didn't, we didn't put the nest egg away. And we should have and we could have just instead put it in other things and not great advice.
Okay, so also, if you could go back in time, and you could look and you you have 123, or just one life or business decision that you made that was super positive, just worked out really, really well for you. And you know, it's one of those kind of things where you look at it and you say, you look and you can remember everything before it and everything after it. It's kind of like a dividing line there. Do you have one of those?
Well, you know, that's interesting. One of the things I think I'm most thankful for and that is the decision that I made was to get into what I'm doing right now, which is managing CEO leadership groups. Okay, I had run my business and I'd grown it previously from about 5 million when I started to over 100 million a year in revenue and sold it successfully and I was kind of looking for my next new thing. And and I found that I had that business background and I learned the coaching background.
And just want to make note here that these are not being groups these are not leads groups at your chamber of commerce. I mean these are much much more mastermind related and as you said it's very important is the people in there don't have an agenda they don't even mean they come there to help and share and get support so outstanding. Next is being running to groups like that I mean you hopefully I can ask you this and you you will come up with something that that helps people well let me let me back up a little bit people get stuck on big decisions small decisions like I get stuck and I mentioned it all the time I get stuck copywriting that's one of the things I need to do a lot of and I get stuck I get writer's block but there's also decisions like you were dealing with like what do you do when you're ready to sell your business that's a huge decision. Well do you move forward? How do you do you have anything that you could share about, how you get unstuck whether it's a big decision small decision whatever it is that that you would use that you could share.
Well you know i there's a number of things I might do personally but I will say one of the things that I love about having a group is that I can bring it to a group and get help and we have a decision making process that we call the issue processing. And what we do is we'll bring in issues and we always put it into a form of how do I or how could we so how do I sell my business how do I'lI grow my business classical and that's what mine was in the beginning how do I grow my business and it will bring that to the group and there'll be 16 people sitting around a table or right now sitting on zoom and we'll bring the issue up.
Well, if COVID hit, or if you had to move to another state or another country, and you had to start over knowing what you know, with the resources that you have? More likely just knowing what you know, what would you do? If you would do anything? Would you do anything? And if you would, what would it be?
If you're saying, If I could do anything, what would I do with? Yeah, if you had to, if you had to, if you weren't doing what you're doing right now, if it for whatever reason, disappeared? And you were going to do something? Would you go back? Would you try to do that again? Would You Do? Would you go back to hotels? Would you any what would you do? Do you think?
You know, I think I would stay with something along the lines. I hate to say, right, I'm just happy doing what I'm doing. I've ended up doing something like this, because I've already kind of explored those different areas that worked in finance, and I've worked in, in more on the real estate side and on the hotels. And so I've kind of covered those two areas. And the thing I the part I didn't like about the hotel business is a wonderful business, and I loved it, it was fun in a lot of ways. But you have to spend a lot of money on a big asset, you know, million dollars to buy one. And if, if business starts to get soft, and you know, then you're you know, it's easy to be upside down similar to the restaurant business and what we mean with COVID right now.
Sure. So I and at this stage in my life, and also there's big payroll, when I had my business going full, full bore, my payroll was a million and a half dollars every two weeks, I had to come up with a million and a half dollars every two weeks. And if If, for some reason cash flow got tight, you know, you're I'm sweating bullets. So yeah, you got to cover payroll, absolutely. You don't want to miss that you're gonna be wearing an orange jumpsuit.
But no, that's a great answer. I mean, that is an absolutely great answer a lot of the people that are on the show say similar things because they've been through all the things. And they've gotten to the point that they like. And so like often, I'm also a drummer, and I do a boat and things like that. But those are, I can kind of do those still watch what I'm doing. So it actually works out pretty well, just the way. I
If anybody wants to get in touch with me, they can always track me down through my website, which is http://arnoldleaders.com/. And that's a great way to you can find me there and it has all my contact information. And you can learn a little bit more about some of the things that I offer. I am a Vistage chair through this organization called Vistage. And there's Vistage groups all around the country. But mine is in San Francisco. So if I would welcome any CEOs or entrepreneurs of businesses in the San Francisco area or want to learn more, I'd love to talk to them so they can always track me down at http://arnoldleaders.com/.
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